Effective Date: January 2021
Last Updated: March 2025

At Bifixit and Technology Solutions Limited (“Bifixit,” “we,” “our,” “us”), we strive to provide high-quality services and products to our customers. This Refund Policy outlines the conditions under which refunds may be granted for purchases made through our platform.

1. General Refund Policy

We offer refunds under specific conditions depending on the type of service or product purchased. Refunds are not guaranteed and are issued at our discretion.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

• Defective or Non-Functional Services: If a service is not delivered as described due to technical issues on the vendor’s end.
• Duplicate Payments: If you were charged multiple times for the same transaction.
• Subscription Cancellations: If you cancel a subscription within the eligible refund period as stated in the service terms.
• Failure to Deliver: If a service or product is not delivered within the specified timeframe without prior notice.

3. Non-Refundable Items

Certain products and services are non-refundable, including but not limited to:

• Digital products once downloaded or accessed.
• Custom software development services after work has commenced.
• Consulting fees and one-time setup charges.
• Subscription fees after the refund eligibility period has passed.
• Third-party services purchased through Bifixit.

4. Refund Request Process

To request a refund, please follow these steps:

1. Contact Us: Email us at info@bifixit.com with the subject “Refund Request.”
2. Provide Details: Include your order number, payment receipt, and a brief explanation of the issue.
3. Evaluation: We will assess your request and respond within 7 business days.
4. Approval & Processing: If approved, refunds will be processed within 14 business days to the original payment method.

5. Late or Missing Refunds

If you have not received a refund after the processing time:

• Check your bank account or credit card statement.
• Contact your bank or payment provider for updates.
• If the issue persists, email us at info@bifixit.com for assistance.

6. Changes to This Policy

Bifixit reserves the right to modify this Refund Policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the new policy.

7. Contact Information

For any questions regarding our Refund Policy, please contact us:

Bifixit and Technology Solutions Limited
Email: info@bifixit.com
Website: www.bifixit.com